The vendor should be REMOVED from your list of vendors. The I pod classic's hard drive was failing Reallocs:15,808! Pending Sectors:568. (The reason I wanted it was due to the fact mine had high number of Reallocs 1,358 nowhere near over 15,000!)
The vendor knew this he "refurbishes " anyone can check the data on an I Pod I guess he figured I would not, It would skip heat up and die quickly. Not a legitimate reputable vendor. I did nothing with the I Pod other than check the data, but that is what would happen if one tried to utilize it. Also I will mention that RefurbLane sent me 2 messages that stated "Your I Pod is connected to the cloud it can't be refunded if it is connected to the cloud" This added to my stress, I do not even know how to connect to the cloud and furthermore after common sense I realized there is no way to connect an I Pod classic to the cloud, it is not capable verified with research. So why did I get those messages? I had help from Monica with my return she was great! which made a bad experience with the vendor better, and I did receive the refund, but spare others the trouble, this vendor cannot be trusted my research stated that RefurbLane used reputable vendors, this one does not make the grade.
Thank you,
Andrea