Give Back Wireless

Seller reviews, items and info

Approved seller with 4.5/5 Stars ratingTrusted on RefurbLane for 4 years

Based in United States

Overall rating

626 verified reviews

Rating details

  • Battery

    4.4/5

  • Shipping

    4.6/5

  • Lens & Camera

    4.6/5

  • Accessories

    4.4/5

  • Packaging

    4.6/5

  • Overall performance

    4.5/5

  • Appearance

    4.6/5

Reviews

  • Guy V.

    Verified purchase

    Reviewed 7/9/25, United States.

    The phone was in perfect condition, and everything worked great. The battery was even 100%.

    Condition

    Excellent

    Purchased

    7/4/25

  • Andre T.

    Verified purchase

    Reviewed 5/15/24, United States.

    A few dents on the back but it’s okay since I ordered the fair condition so it was expected. But the screen was like new no scratches and it’s functioning great right now battery is great as well definitely worth it!

    Condition

    Fair

    Purchased

    5/11/24

  • John T.

    Verified purchase

    Reviewed 5/3/24, United States.

    Purchased an iPhone 12. It was delivered within a couple days, and is in excellent condition. Even the battery health is 100%!! Wow! So glad I ordered from Give Back Wireless instead of Amazon or Apple refurbished. Phone works perfectly and was set at a very fair price. 10/10 would order again. Thank you ‘Give Back Wireless’ and ‘RefurbLane’!

    Condition

    Good

    Purchased

    4/29/24

  • David P.

    Verified purchase

    Reviewed 5/31/26, United States.

    The phone arrived in excellent condition, better than I expected for a refurbished device at this price point. It honestly looked new. Fully functional. Setup was simple, and everything works as it should. Battery doesn't last as long as the original and it gets a little warm with use but for anyone looking for an affordable smartphone for basic everyday use, a backup phone, or a first phone for a child, this is excellent value. RefurbLane provided an accurate description, fast shipping, and a smooth buying experience.

    Condition

    Excellent

    Purchased

    5/18/26

  • Mack C.

    Verified purchase

    Reviewed 7/2/26, United States.

    The iPhone 12 arrived in outstanding condition. I bought Good so I knew a few minor scratches or dings were possible. Everything was flawless. No marks on the screen or the body of the phone. And the battery was 100% capacity! The seller, Give Back Wireless sent me a Premium phone when I bought one in Good condition. The only issue I had was with the packaging. The phone was sent in a small box with literally one sheet of bubble wrap. It could easily flop around in the box and was shipped across country. It would have taken 5 seconds to wad up a sheet of newspaper and stuff it in the box to hold the phone in place. But given that the phone itself arrived in much better than expected condition, I felt 5 stars was warranted. Will be buying from RefurbLane again!

    Condition

    Good

    Purchased

    6/25/26

  • Mike J.

    Verified purchase

    Reviewed 8/3/25, United States.

    Phone showed up in fantastic condition, no scratches on the screen and only a small scuff on the case. The battery has 100% capacity remaining, and transferring my backup to it was seamless. Absolutely would recommend, and will definitely use again.

    Condition

    Good

    Purchased

    7/17/25

  • Gabriel C.

    Verified purchase

    Reviewed 8/22/26, United States.

    I was a bit skeptical due to the fact that the screen was clearly replaced with another one, but at the end of the day, it worked really well. My sister liked it. It was a great present, and the price was awesome! I ordered the “Excellent” condition.

    Condition

    Excellent

    Purchased

    8/8/26

  • Eric A.

    Verified purchase

    Reviewed 3/9/25, United States.

    I've been buying from RefurbLane since 2022 and since that time I've bought phones, watches, and desktop computers all with mostly positive results. I say mostly positive because I once received a phone that through no fault of my own ended up shitting the bed. I never complained or did anything about it because I simply don't have the time or luxury to go through the return process and be without a phone for an extended period of time so I just lived with it. All that said... One's happiness and satisfaction on RefurbLane depends entirely upon the research that you do on the seller you're thinking of buying from. If you don't do the research and just buy something based on the the attractive pricing, then you might end up very unsatisfied. You want to find a seller that's been doing business on RefurbLane for at least a few years. Why? Because unbeknownst to the seller it's possible for them to have a lemon (even though the products supposedly go through a thorough inspection process). If they've been on RefurbLane for a few years, that's enough time for them to sort out their process and build a good reputation despite the odd lemon or bad customer review. And speaking of customer reviews, you also want to find a seller that has AT LEAST a 4.5 Star rating and in this day and age that's starting to become a bigger and bigger ask because in the research that I've done on sellers with products I want to buy, a rating of of at least 4.5 Stars is a rare thing. Why? Could be that there's a lot of salty customers leaving bad reviews, could be that the refurbished market is getting over flooded, or it could be that RefurbLane is doing a bad job vetting the sellers that they allow to sell on their platform. Remember, RefurbLane itself DOES NOT sell anything, they only provide the platform for sellers all over the country to sell their products. Given that that's the case, I think they should take another look at the their vetting process because like I said, find a good seller is getting harder and harder. Buyer beware, if you don't do your due diligence and you end up unhappy, part of that is on YOU. If the product you want is being sold by a seller with 4.0 rating, move on (that's my standard at least). A seller with a 4.2 or 4.3 rating you'll probably be safe but manage your expectations. Again, my aim is find sellers with a 4.5 or more. My latest purchase? I bought a base Iphone 13 from a seller named "Give Back Wireless" and I bought it in only "good" condition. I've bought items in "excellent" condition in the past but even those came with flaws despite the alleged thorough inspections so for this phone I was okay with just "good". I was expecting scratches and flaws, I was expecting a battery hovering around +/- 85% health and I was okay with all that given the good price the phone was selling for. When the phone arrived (much quicker than the estimated arrival time), I was very pleasantly surprised to find a "like new" phone. Not a single scratch on the body or the screen. No dents, dings, or other types of whoopsies. The best part? The battery was at 100%!! Now I don't know that's because the previous owner knew how to take care of their phone and was a light user, or if the battery was replaced. And if it was replaced I wouldn't know if an OEM battery was used or not but the phone functions 100%. It updated to the latest IOS with no problem, the screen doesn't flicker or switch apps and start freaking out like the previous phone does. It all works as it should. As a small added bonus, the included Lightning cable looks to new and unused as well. Overall, I'm happy (assuming things don't go wrong). If you're in the market for a new device, definitely check out Give Back Wireless. Their 4.6 rating is (so far) well deserved and a rare thing nowadays. RefurbLane? Do better vetting your sellers. A seller with a 4.5 rating shouldn't be such a hard thing to find. Sure you everything you sell has a 1 year warranty but if you go back and look at some negative reviews you'll find that when dealing with sellers and the return process, it isn't - A) all that quick B) all that convenient (requiring you to be without your device for who knows how long) C) potentially not fair to the customer if the seller messes around with the refund process. You want happy customers? You want to be the best online platform for refurbished goods? Vet your sellers and stand behind your customers. If a seller has too low a rating get rid of them. If a customer is having a hard time getting a refund from a shady seller, refund them with RefurbLane funds and YOU deal with the seller directly. Just a thought. RefurbLane can be a great place to find great refurbished devices as long as you do your research. For me and this latest purchase, I'm very happy! Thanks GIve Back WIreless!

    Condition

    Good

    Purchased

    2/27/25

  • Jamiyah J.

    Verified purchase

    Reviewed 9/20/26, United States.

    It’s amazing

    Condition

    Good

    Purchased

    9/4/26

  • Elizabeth W.

    Verified purchase

    Reviewed 6/16/26, United States.

    I did have a problem setting up my phone with AT&T. My new iPhone 13 had a physical SIM card in it that needed to be removed before I could set up the phone with my new number. It would’ve been great if that would’ve been removed prior to my receiving the phone as it also had someone else’s cell phone number on it. Or, at a minimum would’ve been a big help to have had a heads up to remove the physical SIM card I did spend an hour on the phone with AT&T to figure this out.

    Condition

    Good

    Purchased

    5/21/26