I was a little worried about using RefurbLane but the 30 day return and 1 year warranty convinced me to try it. I was pleasantly surprised how well everything went. I got the exact phone I wanted in nearly perfect condition for a great price. And getting it on my cell phone provider network/plan was easy. I did it online in a few minutes and my contacts, photos, etc were transferred to the new phone easily and in a matter of hours. Quality of product, price, and ease of getting the new phone set up was all great. Better than I expected. I will probably be back when it's time for another device.